Fees & Appointments
Routine appointments are made at 15 minute intervals, and can be made by telephoning the practice during normal hours. Our staff are here to help you find an appointment in the right timeframe for your medical needs. If you think you need a longer consultation, or you feel your needs are more urgent, please inform the receptionist on booking.
SMS text reminders for your appointment can be sent to your mobile phone the day prior to your appointment. If you are unable to attend an appointment it is important to advise the clinic 24 hours before your scheduled appointment time.
We charge a fee of $40 should you not cancel your appointment and subsequently fail to attend.
Each day a doctor is available for Urgent care and has no pre-booked patients, so that they can see all those patients with urgent medical problems. Your usual doctor will not always be available, as all doctors are involved in other activities such as surgical assisting, training of medical students and new GP’s and continuing medical education.
You will need to make an appointment for at least a brief consultation or Telehealth appointment to obtain a repeat prescription from your doctor.
The Doctor may decide that a home visit is an appropriate way to provide care to you if you cannot come to the clinic but this needs to be discussed with our Nurses and Doctors first.
Where appropriate the Ovens Medical Group may choose to provide your appointment via telephone call or video conferencing. This is at the discretion of your doctor.
Ovens Medical utilise the Heathdirect Platform, a secure video conferencing solution designed for the medical profession and is authorised by the Australian Government.
Attending a Video Call Appointment
What to expect
A step by step guide for patients on consulting by video
Less than 6 minutes
Fee $44.00 (Medicare Benefit $18.95)
Out of Pocket $25.05
Fee $110.00 (Medicare Benefit $41.40)
Out of Pocket $68.60
Fee $220.00 (Medicare Benefit $80.10)
Out of Pocket $139.90
Depends on Procedure
Out of Pocket $100.00
Mental Health Treatment plan
more than 20 minutes
Fee $170.00 (Medicare Benefit $100.20)
Out of Pocket $69.80
After hours clinic consultation
Fee $214.40 (Medicare Benefit $142.90)
Out of Pocket $71.50
Due to significant changes in General Practice and clinic operations and for our service to remain viable we have had to increase our fees.